Federal & Defense Workforce Healthcare Bridge
24/7 Global Hotline: 1-800-XXX-XXXX

THE MEMBER EXPERIENCE

How It Works

Your only focus should be your health and your family — not navigating foreign hospital billing.

1

THE CRISIS

Call the 24/7 Global Hotline

When a medical issue arises, call our dedicated hotline. Our team immediately coordinates your care and handles facility administration.

2

MAJOR EVENTS — OVER $500

The Financial Shield

We issue an instant Guarantee of Payment directly to the foreign provider. You pay nothing upfront; care is never delayed.

3

MINOR EVENTS — $500 OR LESS

The Bureaucratic Shield

Pay at the clinic and snap a photo of the receipt in the OBG app. We handle the entire TRICARE or FEHB claims process for you.

Talk to the OCONUS Shield team

Get a personalized walkthrough of how the Shield integrates with your coverage, or reach our 24/7 hotline right now.

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